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Literally the worst. Trying to cancel is an endless loop. You email them with all pertinent info, they come back and say log in to cancel. So you log into the cancel. Click the cancelation button and it says email us to cancel we cannot cancel on account page. Then you go to chat. It's a robot who tells you to cancel through email or the account. I finally have a cancelation number. But I'm waiting for my credit card to be charged again and go to my bank with the cancelation number to block them
Tip for consumers:
Just don't use it.
Sarah M.'s review of MyFax earned a Very Helpful vote
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Online and phone customer service is basically non-existent. Unable to cancel billing via phone...
This is not the impression we would like you to have, Sarah M.l! If you would like assistance please reach out to us at socialsupport@efax.com and we will be happy to assist.^MS