If you're not satisfied with the essay there's no way they would give you your money back even if you don't use it, NOT EVEN A PARTIAL REFUND!
There's also A LIMIT to the free revisions! Three free revisions then you'd have to pay for it!
I've requested 3 essays paid about 400 pounds and didn't even use any of them, even though I've sent them to revision quite a few times I still wasn't satisfied at all with the quality, and they made it all it seem like it was my fault and didn't even consider a partial refund. I spent more time dealing with this website than I could've spent on doing the essays my self.
They upload a draft and expect you to write back and forth with them a trillion time to get the essay right, and eventually they might or might not get it right, they absolutely don't care about you as a costumer.
The essay's quality? Will hardly get you a 2.2.