Sarah P.

This is our last baby so I decided to splurge and bought an expensive (over $100) jumpsuit from Motherhood that was on clearance (no refunds/ exchanges). I was sent a defective jumpsuit (which customer service acknowledged). I was offered 25% off (no refund on the 10% tax). They refused to replace/ exchange or refund. I would hate for another expectant or postpartum mother to be as disappointed as I am, out almost $100, and having to go through the hassle of filing with their credit card company. I've purchased from a majority of other mainstream and some small shop maternity/ breastfeeding/ postpartum brands and Motherhood Maternity has provided the worst customer service I have ever experienced. I would recommend to save yourself the hassle and shop elsewhere or understand that if you buy an item from Motherhood Maternity that is listed as clearance with no refunds/ exchanges you will be out of luck when they send you a defective item.