This business lied to us about everything. Including "the upgraded" hotel. Gave us all the vouchers for shows and never asked for my partners I.d. Sent us to presentation at 2 different locations where we were disqualified so to her I.d. Very rude woman works there and we ended up having to give up some of the show vouchers and pay another $89. We had driven for 7 hours. The hotel was disgusting the door to bathroom was broken and they finally gave us an xtra blanket for my daughter after 2 days of repeatedly asking for it. The tv volume was messed up and would go loud and then low volume. Very small pool that had so much chlorine I had an asthma attack. It was filled with teenagers who were rude. Had to park in the back which was down a hill so had to walk all the way around to enter. We had to give back vouchers because we were not qualified for their bull crap presentation. Avoid this company Save On Branson and use one of the other companies that are better customer friendly.