Sara S.

DO NOT USE SAMMYDRESS.COM!
SCREW giving any stars to this company. Here is one of many complaint letters I had to rite to this damn website:
"I do not want to replace the last item. There is nothing on your website worth waiting another month to receive. If you can't refund my purchase, since you claim that the other products all of a sudden now are shipped out, then please just refund the cost of the shoes to my credit card. Your company still managed to make a profit out of the other products I bought, and this last product was bought under false perception on my part that you were actually able to fulfill the order.

I am not sure how your company runs overseas, but I can assure you that this is not a strong business model. If you would have informed me sooner after I purchased the "out of stock" item, instead of waiting a month, and or just refunded my money the first time I had asked you, you might have still had my business. Now, not only have you completely lost my future business, but the business of people I have already told NOT to purchase from your company because of this incident.

I do not wish to receive another "offer" or half apology. I understand that your company probably fills orders upon orders and that incidents like these do happen. However, it's the way a company handles issues like these, that makes them unique and gives them a competitive advantage.

I believe that I have been extremely understanding with regards to the situation, as I could simply certify-return the order that you claimed has shipped, causing your company to consume the cost of shipping and demand my entire refund. As that option appeals most to me, I have no trust that your company, in good faith, would actually satisfy my demands. So, simply refund my money for the shoes and call it a day."

NEVER AGAIN WILL I USE THE. All they keep saying is SORRY. I don't want a damn sorry, I want my godamn refund. Appears that I'm not the only one who feels like this.