Sara S.

I purchased The Bundle from Garth Brooks from ghost tunes because it seemed like a pretty sweet deal. They do not have a phone number for customer service, only email. I was having trouble getting my card to go through, so I emailed them. They responded right away. I figured out why my card was not going through, so I completed the purchase. NOW... I can download the music, it appears at the bottom of screen. I click it, and Windows Media Player opens with the following error:
"Windows Media player cannot play the file. The player might not support the file type or might not support the codec that was used to compress the file."
I emailed customer service back and they are not responding. It seems like they just took my money and now that they have it, they are refusing to respond. I will be giving in 24 hours. If I do not have an answer I will be contacting the Better Business Bureau.