All pages it takes you to before and after the exam are set up with ways to charge extra. Example-to have the certificate emailed right away is thirty dollars. Thirty dollars for an email! After the exam it asks if you would recommend them. If you say no it takes you back a page and tries again to get more money. In the beginning it tells you twenty dollars and by the end you're more than seventy dollars down. It isn't clear and up front from the beginning and I hope this review deters others from this cat and mouse game with their bank account.