It doesn't get worse than this. I made one order online. They charged me for a second order that I did not make. Contacting their customer service was horrible - I could not get any help whatsoever. When I disputed the second charge with my bank, they LIED TO MY BANK and said that I made a phone order for the second charge. This never happened. Now I am out over $100 for this fraudulent charge. Stay away from this company. I don't want anyone else to get scammed like I was. Extremely disappointed.