I had the same negative experience as others. Price for my camera was $299.00, amount charged was $326.95. When I called they said the $27.95 was a 9% handling fee and claimed it is disclosed in their terms and conditions. There is no disclosure. They advertise one price and charge another. Search around, you'll find a lot of negative reviews for this seller.
Tip for consumers: Never buy from these guys. They cannot be trusted.
I am very happy with Swappa. I was watching and bidding on Ebay for a couple of weeks and could not get the phone I wanted to fit my budget. Within 1 week I was able to get the phone I wanted at the price I could afford. Swappa price history helps you know you are in the right range, and the negotiation with the seller was straight forward.
Thanks for making a simple way to buy lightly used phones. I know I will be back again soon.