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Thought we were getting a deal. Had to purchase tickets in a hurry. Received an initial confirmation email but the code did not return any information when entered on airline website. Received final e mail ONE MINUTE before departure WHILE ON PHONE with one of their agents. And to add insult to injury they CANCELLED my ticket and charged me an extra $150 to get us another flight on a different airline! If it was not a family emergency would not have went along. I WILL BE FILING WITH BBB. Do NOT BOOK WITH THIS AGENCY.
Scott C.'s review of SmartFares earned 6 Very Helpful votes
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I received the reservation information after about 8 hours, but that's just it. But great thank you
Will not book through them again. Very rude! Spoke to two different people at different times and...
