Scott G.

Extremely disappointed with Grainger. Just ordered Stainless Steel Threaded Rods. 48 inches long. Two. And the rods were delivered outside of a box, no covering, damaged rods, and bent. Called Grainger and asked for our money back and they said no. We would of been happy to be pay extra for a tube that protects the thread from damage in shipping. The order was also late. We paid extra for shipping and it was a week late. We ended up just buying from Amazon which was faster and came in proper packaging. I guess you get what you pay for with Grainger. This is not our first problem with them. But this will be our last problem. Precision stainless steel threaded rod. How stupid can we be. Dont waste your time. They refuse to cancel the order. We asked if the second submission will be delivered the same way and they said they dont know. Stupid waste of time. We have better things to do with our time.