- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I finally got My guitar back after 3 years and 3 months. It looks nice in the picks but close up the Quality is not the best. I believe the only reason I got it back now is because I posted comments on this site. I have nothing to gain by putting False information out here. Patrick Sims has some good skills, but lacks in customer service.
I will now have to send it back out to be refinished by someone who can do it right!
I have a large guitar collection and could have been a repeat customer, but my business will be going somewhere else.
Scott
Scott L.'s review of Sims Custom Shop earned 5 Very Helpful votes
Scott doesn’t have any fans yet.
Scott isn’t following anybody yet.
Empty.
This is in response to Pat's comments. My review of your work WAS NOT filled with inaccuracies....
As many have stated, the quality of work is not an issue, but as many have stated, the customer...
Initially this customer posted a false review stating he had not received his guitar. He flat out refused to remove that review even AFTER receiving his guitar back from us to intentionally make it appear to future readers we had not returned his guitar body. We requested repeatedly for him to remove the false review and his only response was “I’ll have to think about it”.
So, in response to his refusal to remove the misleading & inaccurate review we posted pictures of his completed guitar onto here as well as a YouTube video of the guitar we did for him (a 1992 BC Rich body). He then in response immediately deleted his false review of not receiving the body and posted a new review that it took too long and wasn’t the best.
Customer states he has nothing to gain by posting a false review... the truth is while he may have nothing to gain financially by doing that, he gets some self satisfaction of posting up a false review bc we didn’t finish it as quickly as he would have liked. We did exactly the paint job he requested. Essentially the purpose of his review is to be vindictive.
To date we have painted over 3,000 guitars, of which over 2,000 of them are documented on our Instagram page here:
https://www.instagram.com/simscustomshopguitars/
Pictures & video of his completed guitar so you can judge for yourself:
https://www.instagram.com/p/BhFULhvDImi/
https://www.instagram.com/p/BhFUP24jaNT/
YouTube video of completed guitar:
https://youtu.be/7zXOPUxDjHA