Scott O.

I contacted this company to purchase tires because they advertised price matching. I had found these tires on Walmart's site for much cheaper and had an active internet browser window showing the exact product and size in addition to screen shots and time stamps proving as much. After communicating for nearly two hours, they told me they could not find the listing I referred them to. When I researched it further on the Walmart website, it turns out OnlineTires was the 3rd party seller through Walmart and it was their OWN listing. After informing them it had ended up being their own company advertising the lower price, they refused to acknowledge they were the seller and stated they would not sell for that price if I could not produce a link to the page. During the time we spoke, they pulled their listing on Walmart's site and refused to sell for their own listed price. I spoke with Walmart's customer service, who verified to me that OnlineTires was the seller and had it priced as shown in these screenshots. OnlineTires would not acknowledge that they were the seller and would no longer speak with me unless I would pay full price. Terrible business practices and even worse customer service. After some research online and on Facebook groups, it turns out this company has some very unethical business practices regarding orders and often leaves the customer hanging with the wrong tire, price, or size. They also like to cancel orders under the guise of "fraudulent payment activity" and then raise the price on tires when you wish to place the order again.