Purchased 5 counter stools. Two of them came damaged. Customer service offered to send me two replacement chairs and then said "oops, we cant do that". Then offered me a $50 store credit for the $400 in damaged merchandise. This place is the worst customer service i have ever experienced. DO NOT BUY FROM THEM!
AWEFUL SERVICE. UNPROFESSIONAL DELIVERY. REFRIGERATOR CAME DAMAGED. CALLED APPLIANCE CONNECTION AND THEY COULD CARE LESS ABOUT THE UNPROFESSIONAL DELIVERY PEOPLE. THEY OFFERED ME A $50 CREDIT FOR THE DAMAGED $4500 REFRIGERATOR. TERRIBLE COMPANY AND I WILL NEVER BE USING THEM AGAIN.
Thanks for taking the time to provide feedback. We care deeply about our customers and regret to hear your appliances were damaged during the delivery and installation process. We only sell brand new goods, packaged by the manufacturer. Our goal is to provide a comprehensive service. Thus we partner with third-party contractors to unpack the order, move it to your desired location, connect your appliance, and ensure it is in working order. We do our best to ensure any misunderstandings or issues are resolved promptly. Please reach out to us at reviewadmin@appliancesconnection.com and provide your order number, so we can look into the issue further.
Best,
The Appliances Connection Team
Scott Has Earned 2 Votes
Scott W.'s review of Bob's Discount Furniture earned 2 Very Helpful votes
Thanks for taking the time to provide feedback. We care deeply about our customers and regret to hear your appliances were damaged during the delivery and installation process. We only sell brand new goods, packaged by the manufacturer. Our goal is to provide a comprehensive service. Thus we partner with third-party contractors to unpack the order, move it to your desired location, connect your appliance, and ensure it is in working order. We do our best to ensure any misunderstandings or issues are resolved promptly. Please reach out to us at reviewadmin@appliancesconnection.com and provide your order number, so we can look into the issue further.
Best,
The Appliances Connection Team