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Scout U.

Venice, CA

Contributor Level

Total Points
80

1 Review by Scout

  • Strikingly

6/28/22

I cancelled on June 2,2022. I did not want to renew so I cancelled and they billed me anyway. They make the refund process exhausting and not guaranteed. Strikingly is a simplistic, silly platform far inferior to so many options out there like SquareSpace, Wix, WordPress, Shopify or Webflow. They have no advantages over the other website-builder options so followed their cancellation process about a month before the renewal date of June 27,2022.

BUT(!) they charged me $192 anyway and won't refund!

There misleading/no-refund cancellation process is indeed a designed monetization channel for Strikingly. It is deceptive and predatory.

Not only do they ignore and/or obfuscate cancellation journey in their website, they deceitfully renew annual plans and fight hard against refund. Trust me, it's a battle. By design, they don't have phone support.

In fact, they installed a subscription to my PayPal account that I was unware of. Very clever.

I just can't have them keep doing this to people, so let's team up. I know you're frustrated too.

Find me *******@FrankGizmo on Twitter. We can make this easy yet impactful.

Tip for consumers:
Do not give them your billing info. They will charge when you're not aware, and won't refund.

Products used:
Paid website plan

Service
Value
Returns
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