Sean K.

This is the email i had to send my cc company to get a refund. These guys are terrible people and crooks.

This is regarding PC Status 599.99 charge on my account. I called the number *******822 which is a REOLINK support number in the mainland(punch it in and the websites pull up). I gave the my name and he gave me a case number and said a tech will call me soon and then a guy called me from *******706 and proceeded to tell me that there the distibutors and reolink team in the United States and that he could extend my camera warranties and main camera computer brain warranty and give me computer fixes. I told them i just need the cameras fixed and then i paid and let them into my computer. My cameras are not fixed after 4 hours and then he had to have another guy call that was a better tech. That new guy called from *******727. He had me push the restart buttons to see if it would reset the cams and it didnt. He said he need to get back into my computer the next day and his tone was making me nervous and i started feeling like i was took. I EMAILED REOLINK AND THEY HAVE NO IDEA WHO PC STATUS IS AND HAVE NO AFFILIATION WITH THEM. You can see the next day the better tech guy called me back again and then the first tech guy called next and then the billing guy to refund me. I told all 3 of them PC Status guys that reolink has no idea who they are and that i want my money back which the guy told me either 5-7days or 30 days money back. Im not sure which it was but either way i asked for a refund the next day on 4/29/20 and the "billing dept" called me from *******362 to refund me and asked why. I told him that REOLINK has no idea who PC status is and has no AFFILIATION (mainland distributors?) with them and he proceeded to act appalled that they said they had no idea why they said that(like he had been doing business with them for a long time) and that he would call them right away to get that fixed and he would refund me. No refund, no affiliation, there not distributors and look at the phone numbers. Not once did i call PC Status for business. I called the fake Reolink number that they post every where. Its on Facebook, Amazon and there fake website. I never called PC Status EVER. Is this a RICO issue. Bait and switch? Somebody call me and help me. Is PC status your client or am I?