Sean R.

It is a week and counting since my furnace went out, and a tech came out to assess the situation. Before he left, he said good luck with this claim. I asked him to expound on his statement. He said if this was American Home Shield, American First, or Fidelity he would leave my house and go to the local parts dealer, replace the fan, and bill the warranty company. He said LHG makes the contractors jump through a bunch of hoops, and the service never gets done. He said they are hoping to outlast your frustrations. Today is Wednesday and I left work early last Wednesday to meet the service tech for the initial eval. My family has literally been sitting in a sub-freezing house for a week, and I have called LHG daily for a status update. Same story every time. You have been warned, this company is truly fraudulent!

Just like many other gullible customers of Bookit.com we were taken for almost $2500. This is criminal and very bad business practices. I need my money back you thieves!