I got a free trial when I was pregnant. I emailed them because their classes weren't sortable online by time or type of workout which made the platform really unusable and extend my free trial. They emailed back saying they would look into it. I figured it would be a quick fix because every other online workout program has those filters.
After a few weeks I realized that I had been charged and their site hadn't been fixed. I contacted them and asked to be refunded. They were incredibly rude, refused to refund. They had charged me for the whole year and wouldn't even refund me for the remainder of the year.
Even without this really cruel treatment of their pregnant customers, the classes are not good. I highly recommend buying AloMoves yoga instead even for pregnancy!
Dear customer
We are sorry for any inconvenience caused. We understand how frustrating it can be when the sizing does not match.
We do care your shopping feeling and have sent you an email with details. Please take a moment to review it at your convenience.
We appreciate your patience and understanding in this matter.