S H.

I recently ordered something from them and went online to check on said order(says ship in feb its almost over) I noticed with my other orders there was something from 2022 that I paid in full still "awaiting shipment" I went wait.I forgot about that (of course no contact or emails life happens you forget) I contact them and they said it shipped on the date I ordered it (uh ok?) and they have no proof to investigate therefore no refund.all my orders that I DID receive has "shipped " next to them and on order invoic a link to shipping with tracking...ok? This one from 22' did not so it was never shipped...and its out of stock so I can't reorder I mentioned that tidbit of info and they went on my orders and switched my "AWAITED SHIPMENT" to SHIPPED updated today to save their own butts unfortunately its been to long to dispute on paypal I have to contact my card in hope thy can do something.but im saddened cause they don't care and it was money this momma is tight on for a toy for my daughter I can't trust anyone anymore and this is not the only one that does this stuff I have issues with other toy companies like this UPDATE! They reached out to me again and asked if I would like to cancel newer order (of course so they don't deal with me again) I only asked would I get any refund from this or you gonna keep it instead of responding with a answer they go ahead and cancel my pre-order without my consent! WTH THESE PEOPLE ARE AWFUL AND SHOULD NEVER BE BOUGHT FROM SAVE THE STRESS NEVER ORDER FROM THEM