Thumbnail of user shaep9

Shae P.

Contributor Level

Total Points
83

1 Review by Shae

  • PetFlow

1/10/23

If I could give Petflow 0 stars I would. Their customer service is AWFUL, AWFUL, AWFUL, they take forever to ship items (on the off-chance that they actually have the items available) and will require a huge waste of time on your part to rectify issues that they create. They consistently gone downhill over the years. I've given them multiple chances and each time wonder why I did. I am currently on the phone for the third time with them to rectify an issue. Stay away. While your local pet store might be a few dollars more expensive (or maybe they won't be), it will be worth the time and effort you'll save from NOT giving your business to Petflow.

Service
Value
Shipping
Returns
Quality

Shae Has Earned 3 Votes

Shae P.'s review of PetFlow earned 3 Very Helpful votes

Shae hasn’t received any thanks yous.

Shae doesn’t have any fans yet.

Shae isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mykailam
4/1/24

Yeah, I understand my mistake in this. I forgot my apartment number in the ordering process, but...

Thumbnail of user robertb9733
3/6/24

I placed an order at PetFlow.com on Tuesday. I got an email on Wednesday explaining they were out...