Shannon M.

Worst customer service. Thought I could go in before my cancer treatment appointment and order my daughter's contacts. Wrong.
The guy was about to do it but some woman came up behind him and said I have to wait 35-40 minutes to just order contacts. They are the ones who have the prescription!
I called. First he did a breath at me. I tried to do a phone order and he told me I have to come in because I have a health benefits card- the same card we've used on the phone many other times. I tried to explain it's just like a debit card- they don't file anything and he said " My answer is not changing."
Seriously the worst store and I'm done. The customer service has been an ongoing issue. This was Eddie in the Waxahachie, Texas store that was so incredibly rude this go around.