Sent them a iPhone 14 (worth £330) claimed that they have 'lost' the phone and then knocked me down to £150, even though Royal Mail have delivered the phone. I provided Music Magpie with proof of purchase and proof of postage. I was willing to cut my losses with Music Magpie to save a battle however I received an email from Music Magpie stating that I had committed fraudulent activity and they will not pay out. If anyone has committed FRAUD it is MUSIC MAGPIE. AWFUL COMPANY, AVOID AT ALL COSTS. Reported to trading standards! By the looks of things, I am not the only person they have done this to!