Shannon T.

You can tell this company cares about quality and informing the consumer. The supplement industry is not regulated by the FDA so you are really relying on the business owners to be transparent and keep you informed about what you're putting in your body. Their website is full of quality information and the owner is very involved in answering customer questions. Great company and quality products!

I've followed Sarah and bowmar nutrition for over a year. I always thought she was defensive and rude but the protein hot chocolate and greens were my favorite so I didn't mind supporting them. My last batch of protein hot chocolate was NOT normal and I thought they reformulated. Since it was past the return policy date I just decided not to use it. I was recently watching an Instagram live on her page and people were asking all types of questions and someone mentioned the change in PHC and very politely asked if they reformulated so I added that I also was wondering about it. Well she blocked me. So I sent her a dm to explain myself and she ignored it. I sent her another longer one describing how upset I was that she won't address the issue and how we have the right as consumers to know these things. I mentioned how much I've supported her since they started the business and I assumed she'd have the heart to respond. She ignored this message as well. She does not care about her consumers but this goes beyond customer service. She blocks anyone that questions her products instead of informing us. Two friends of mine have also had issues with their greens to which they told them that batch should not have been sent out. Instead of informing her consumers about the batch she hid it and kept selling it. In a business already not regulated by the FDA we rely on the business owners for information and other safety concerns but Sarah refuses to acknowledge concerned customers. I hope the word spreads because I no longer trust her products and worry about consuming anything they produce.