My reason I canceled & deleted my sitter.com account is apparently what most people are saying from what I'm reading, who signed up for the basic plan. Very misleading to say the least. When I received my first message from my first & only potential sitter client, I went to reply back and it said, "You've reached the Basic Plan message limit. Upgrade to continue conversation", which was BS and absolutely incorrect! I only reached out to ONE person, who was also the ONLY one who replied back to my ONE message. The client wanted me to contact/message him back so we could set-up a time to meet his wife & child and I wasn't able to reply back in a timely manner because of sitter.com's purposely calculated platform / glitch of a system. Very misleading and falsely advertised. What a shame for the client who's looking for a sitter!