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Shannon W.

Contributor Level

Total Points
80

1 Review by Shannon

  • ABCWarehouse

4/26/23

We had a horrible experience! First, the sales rep wrote down wrong phone number for us. We noticed when we left and instantly called to have correct number on file. Took time off of work to have furniture delivered and the sales rep ordered the wrong furniture, so it had to be sent back. Finally, rep ordered correct furniture (had to wait another week)and tried to have it delivered on the wrong day. Rescheduled delivery for correct day, but nothing was ever delivered and after calling to see what was going on, was told they tried calling to say they couldn't deliver due to weather. We had zero missed calls and asked what number was called. Ended up being the incorrect number and it was never changed on our account, even after calling to correct issue. Finally got furniture, but never received the refund check we were told we would get back for cost difference. We ended up having a payment due before we even received the furniture. Horrible experience from start to finish and I would never recommend this place to anyone!

Tip for consumers:
Find somewhere else to go

Products used:
Couch, love seat, recliner

Service
Value
Shipping
Quality

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