Rupal Desai, Bloomingdale Michael's, 1-6-2024: First, Rupal was extremely helping with helping me find the best knitting and crochet products! She took much time in locating several products. She was leaving the department, but quickly turned around when I asked for more help. When checking out, Rupal spent MUCH time in helping me use the Michael's app. I did not know anything about it. Her education about the app, time, and kindness were unbelievable! Thank you Rupal for caring for GREAT SERVICE, and caring about me!