Sharese W.

Have had a Upromise MC since 2005 and being young thought this was a good idea to save for my newborn's college. Now I am trying to claim my cash back/rewards. Linked my bank account...did everything... Any and all phone numbers are recordings that loop and hang-up on you. You will never speak to a human being. help.upromise.com (where the phone call sends you) sends you to their joke of a website - where there is no place to submit a question. An now my account has been frozen and I cannot log into it...

I have called Barclays as well - they cannot seem to get into contact with Upromise either, nor can anyone even tell me what my balance is - only the past year. I was told to go back through all my statements and add it up...If I could access the statements - I would. One would think the sum of your reward points would actually be on your statement.

Find someplace else to save for your child's education. It's a racket.