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It was not the customer service. Really. Although, telling me that I could go elsewhere for a wig from now on.(absolutely no need to say that as I would never order from your place again). Certainly was not appreciated. I lost out on $56.00. And received nothing but, a dreadful excuse for the wig I ordered. I did take a deep breath and order from www.namebrandwigs.com. I received a fabulous Raquel Welch wig that actually looked like the picture! It was also 1/2 the price I paid with your company. I have been in business. I have been a cruise director with the biggest cruise lines in the business. So, I am VERY customer service oriented and do not expect to receive a poor imitation of what I paid for. I would NOT have paid $45.00 shipping to receive something quickly. Without expecting to get what was pictured and the quality that is in a Raquel Welch wig. This wig was obviously a "2nd"! The coloring was dreadful, the hair on the back of the crown was noticebly very thin! The style... hah! The style didn't even come close to the Crowd Pleaser. No, you didn't need to write me and say don't order from us again. Definitely not on my agenda. Buyers beware! You also promised to reimburse my $11.00 return shipping. Which you didn't do.
I greatly anticipated getting the Crowd Pleaser by Raquel Welch wig. I needed it for a big event and paid $45 extra to get it in time. When I received the wig. It no more looked like the Crowd Pleaser style than the "man in the moon". I was in tears! I took it right to the post office and had to pay another $11.00 to return it. So, I am out $56 and received nothing but a headache! They did return my money for the wig. However, they also sent a letter that I could go elsewhere for a wig! I was very nice and so, they cannot post that I was rude. I took a pic of myself in the wig and another of the actual wig. After showing the comparison to my friends. They ALL said it did not look a bit like the style I ordered! Cysterwigs said they would return my $11 return shipping, which the did not do. Save yourself some money and really check out the reviews of these companies. I did and still got taken!
I absolutely love this ring! Beautifully crafted! Love the color of the stone. I am really pleased with it. It took no time for it to get here either! I am going to order from this designer again. I love her jewelry!
Shari K.'s review of CysterWigs earned 9 Very Helpful votes
“I agree that this company is NOT to be trusted! Do you know where else we can state our opinions as reviews? In this comment, you need to adjust the 5 stars you gave them. Just an oversight I’m sure. Thank you for sharing your opinion!”
Empty.
Hello Reader, If you're reading this, you're probably in the same position I found myself in...
I've never had a problem ordering from cysterwigs. Everything always comes correct and on time. I...
Thank you for taking the time to write this review, Shari. We're sorry for any headaches that you may have experienced during the return process. We are always striving to provide the absolute best customer service to every customer that visits our site. We appreciate your feedback and will incorporate it moving forward as a business.
Have a beautiful day,
CysterWigs Team