Sharka V.

I wish I had read their reviews before purchasing my items.

Initially I made a purchase with this website for a total of $13.11, only to 17 DAYS! Later get a refund of $12.50 with no explanation.

After paying for the current goods on the 12th of September, which stated they were to be shipped in 5 days, I waited until the 24th of September to receive my parcel. I was then informed that they were sorry for the delay. The item ******* and ******* are not ready, which caused the delay. They will confirm the stock date of the 2 items with their supplier and get back to me as soon as they can. Or would I like them to ship the ready item out firstly?

I obviously responded with yes, ship it now, but still nothing!

Then I was told the item ******* was now discontinued, would I like a refund or change it to other item? For the item *******, they were urging supplier for the result and they would get back to me as soon as possible.

I then received a message on the 29th of September saying:

They know it's their fault, and they're deeply sorry for the delay. They shall work on to improve their inventory control progress. For the sku *******, this item will arrive on 29 Sep. They will have my order shipped as soon as all the items in my order are in stock. Meanwhile everything I ordered was advertised and available on the website. They are sorry and apologise to me, and can add one of the below item as gift: *******， *******， *******， *******， *******， *******，*******，******* Which one would I prefer?

It's now the 8th of October and still nothing.

I didn't really want any of the items they were offering, so I responded with:
I'll have ******* as my gift, and as a replacement for *******, with no refund required.

Along with:
Hi there, I am willing to pay you a small amount, if you can't give me ******* as a gift. I have no use for any of the items you are willing to give me as a gift.

Only to receive this:
We are sorry that they can't send sku ******* as a gift. The price difference is so big, so they will lose so much. If I want to take sku ******* as replacement, they will deduct USD$1.5 as discount.

And;

Sorry for the late response. They were off duty from 1st Oct- 7th Oct due to the National Day Festival, and they have replaced the item sku ******* with sku ******* for me, and a link to pay the balance (USD$17.43).

I paid USD$1.88 for the original item, and 1 of the tshirts offered as a gift was USD$7.20. That equates to USD$9.08, not USD$1.50.

Needless to say I paid the USD$17.43 today the 8th of October. I wonder if I will get anything before Christmas, if at all!

Please stay away from whatever this place is. I can't stress enough what a mob of lying, rogues work here, or worse still own the place. They can't even get their lies straight! Pathetic.

It's now the 12th of November and I'm still waiting.

Please KEEP AWAY from them.

I ordered this dress for my daughter's wedding. I ordered it in a dark royal blue, however when I received it, it was in a standard royal blue, two totally different colours. Also it looks nothing like the one pictured. The skirt is not completely lined and it looks like a different fabric has been used. I have been emailing their customer service for a week, and all they keep saying is can you please keep the one that was sent. I ordered it in a particular colour as I needed to match in with the wedding colours. I am appalled at what they call customer service. We are still in the dispute stage. I have also involved PayPal and a government authority in regards to this matter as tbdress refuse to fix the problem, and although I paid USD$107.80 for this dress, they seem to think that refunding me USD$22 will resolve the problem. I have already spent AU$60 in materials and AU$75 at the dressmakers and its not finished. This dress cost me nearly AU$150 and the repairs will definitely far exceed that. What should have been a reasonably priced dress will end up been a very expensive venture. This mob is as shonky as they come.