Last Feb. 13,2017 nag request ako na e re-send ang refund ko to a different account. Nag send pa ako ng scan copy of my valid ID kasi yun ang hiningi ng agent nyo. Sabi nyo mag wait ako for 3-5 days. Nag wait ako until wala parin so I've decided na mag ask ng update yesterday. Pero automatic response lng ng system ang reply. Today nag ask na nmn ako morning pa. Ngayong hapon lng my nag reply and ang reply nyo dun parin sa same email nyo ne re-send ang refund. Nag message na nmn ako to clear my request na resend to different email then wala ng nagrereply. Ano po ba ito? Ayaw kong gumawa ng ganitong review pero parang di nyo naman kasi pinapansin ang mga reklamo or email sa inyo eh. Please naman po mag response naman po kayo.
Hi Sharon C., the voucher code will be sent to the email address used during purchased. As checked, the refund has been completed via store credit last February 13,2017. We may advised to please check your email address. If you were not able to see it on inbox, please check your spam and junk mail as well. Thank you.