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I ordered a wedding dress. Biggest mistake I ever made. I changed my mind while it was being made. They gave me such a difficult time to refund my money. They even tried to tell me they had just finished and they would have to ship it, even though the order said it would be another month. DO NOT order from this site! This was the most horrible experience I had ordering online. I will never use or recommend the site. The sellers do not respond until you say you want a refund. Then they try to send it to you anyway. HORRIBLE HORRIBLE HORRIBLE. I hope the site is shut down.
Tip for consumers:
DO NOT ORDER FROM THIS SITE!!! They try to keep your money and not refund it.
Sharon C.'s review of DHgate earned a Very Helpful vote
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Hi sharon C.
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
Thank you so much for your cooperation and have a wonderful day!
Regards,
Cess
Dhgate Customer Service