This is the best customer service I have experienced in a long, long time. They are very personable and understanding. My grandson loves his new car! We go it so his parents could have him be the ring bearer at their wedding as is too young to walk. We are going to drive him down the aisle in the car we bought him! Thank you very much as you will never know how much your toys brought true fun to our family. It was a great experience and I recommend you to all my family and friends.