I used to love FOH. The Customer Service staff are very pleasant, but trying to do a return and the excuses as to why it's so hard to do a return and trying to get your money back is beyond ridiculous! It has been nearly a month since I returned my items and now being told that the warehouse has not even processed my return is absolutely infuriating! The quality of their merchandise is good, but this Company does whatever they can to keep from having to return your money. As much as I LIKED FOH, I will NEVER purchase anything from them again. They're not worth the hassle. Spend your money somewhere else.