STAY CLEAR! I paid to ship a birthing tub from Massachusetts to my home in Iowa. It was delivered on July6,2017. The packaging was clearly torn and the side was damaged/cracked. A leaking tub is of no use! I had purchased the shipping insurance and was told it would cover anything that might happen during shipping. They refuse to repair the damage and will not even return my calls. The shipping agent, Calvin, did the best he could to resolve this issue. It is Freightquote and their insurance carrier, Roanoke, which refuse to honor the insurance policy, after I sent all the documentation requested. Please beware!