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TERRIBLE AFTERSALES SERVICE. Over the years have bought many Renogy products I have been happy with. 1 issue over this time that required me having to contact customer service. A missing remote from my inverter and Renogys solution is essentially "too bad, so sad". They are unable to provide me with a remote switch as they do not sell them separately. Open a box and send me the remote you would have been the correct thing to do. Instead I am now faced with spending several hundred more $$ to purchase another brands inverter to replace this unused Renogy. What a waste of $250. I'm sorry Renogy but you will never see my money again.
Products used:
1000w inverter
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PIECE OF CRAP COMPANY. DON'T USE THEM! In November 2023 I spent 288.00 on a Renogy battery which...
Renogy is a fraudulent company! Sold a ton of items at a discount and then lied about "manpower"...
