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First off I live in CA and I have tried to call the number on the website and I cant it will not go through. So I have contacted them through chat 4 times I ordered 3 shipments. It took 45 days for most of it to come, I never got 3 of clothes they kept telling me it's on its way. I ordered in October. So now they got paid and I am left with never seeing my clothes. RIP OFF! Thieves!
I work with this company for a fews month when I had some very important documents I was working on and needed to faxed to the government! So i was a little concerned how the quality would turn out on the there end when they received my faxes. I was happy to know one they received everything I sent had no missing pages. This was a great relief and everything resolved perfectly. Thanks Fax.com
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Shauna,
Please note that we at Rosegal can be contacted by our Support Center, Live Chat or phone number, 24 hours a day.
We currently only have a phone line open for our US customers. Our phone number is: 1 888 320 8188. This service is available from 7:30 - 21:30.
We at Rosegal offer many different shipping methods with varying shipping times to meet the customers shipping needs.
We have offered you a solution via our Support Center. Please check this and reply back to us.
Rosegal Customer Service Team