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They charged me two deposits because I exstended my stay. They only returned one deposit. Now I have to sue in small claims for my other $175. Manager is lazy and very rude!. Corporate hides thier phone number because they don't give a $#*! about their guests.
You charged me two deposits and only returned one. The manager is rude. And when caught telling lies you yells that you are screaming at her! Absolutely crazy. Pomona La Quinta is just plain run by crazies!
Sheila hasn’t received any votes.
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Empty.
Hung up on me and rates don't match your website graduation is the weekend not middle of the...
Attn General/DM Have your employees review training manual with developing rapport with customers.
Good Morning Sheila,
I'd love to help. I'm having a hard finding your reservation in our system due to the fact that the only information I am seeing is 'Sheila L." Please provide me with the itinerary number for your reservation beginning in H and I'd be more than happy to further assist you! Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles