I ordered 2 dresses in two different sizes which they reached out to me to ask if I'd prefer to have one custom made. I specifically asked that if I didn't like it, could I still return it for a FULL refund. They replied yes. I gave exact measurement based off the pictures they sent of how and what to measure. The dress came way too big on top. I immediately replied to our email chain to ask for a return with a refund. They replied that I would need to ship it back to CHINA and not the address it came from and that I'd have to pay the shipping back. That was going to cost me more than the dress! Nowhere in their return policy do they state this. They offered to give me $40 back and keep it which is what I chose to do. I would strongly recommend NOT purchasing anything from this company.