I thought it would be sweet to buy a gift for my niece, who graduated valedictorian. Chose the acrylic star and had it engraved. This was beginning of June 2019. End of June was notified it shipped. Waited until middle of July to hear if she got it. She didnt. Called company. They profusely apologized. Said it takes longer to ship to Canada (Vancouver), but promised it would be there by Aug 1. Its now Aug. 22 and still no sign of delivery. I emailed company and told them I dont even want gift anymore-its 3 months late! They wont take back (well to be fair, I dont even HAVE item to ship them!) and they wont refund because its engraved! Feels like I had a good idea but went to the WRONG place to implement it. With ALL the other places to shop and choose from on line, just reminds me to do my research and read reviews first! Guess I'm the sucker. Shame on giftsforyounow.com. I've read your reviews and seen your ratings now. Hahah. They ask for a picture to add credibility! Wish I could!
Hi Shelli, we are so sorry to hear that you had so many issues with your order. We strive to provide the best customer service to those choosing Gifts for You Now and we are very sorry that your experience was less than ideal. We have taken your review and passed it onto the team so that we can continue to improve our customer service and shipping processes. We hope that you will consider giving us another chance in the future to help you create memories for life.