Shelli S.

Just called and spent 30 minutes with customer service rep. Very difficult to understand, ask where he was and said Phillipines. Great, now I know why my acct has had a breach. Had a fraud alert about opening acct at a payday loan Co. Told them it wasn't us and he said ok, fill out credit report. Should get response in 6 weeks. Seriously? The point of us calling is so they stop the fraudulent activity... Gonna cancel service since I have to do all the work protecting my acct anyway. Horrible horrible. If I could give them a - star I would.