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If I could give it no stars I would. I used this site once for 3.95! They said they had 100% info but right after I payed they had NOTHING! It was a complete scam to get the money! But the worst part is they have been charging me 14.95 a month completely unauthorized. I have contacted my bank and we are filing a claim. I am so furious I am getting an attorney so they learn they can not steal people's money like this! They offered to refund only three months and I told them I needed everything back it was stolen unauthorized money from me! They will be hearing from my attorney this whole website is a SCAM! Wish I looked up review prior so for everyone who is reading this DO NOT GIVE THEM YOUR BANK ACCOUNT INFO THEY WILL STEAL YOUR MONEY EVERY MONTH! And spokeo don't bother commenting back with your fake prerehearsed "sorry for your bad expierence" read the reviews spokeo EVERY SINGLE PERSON HAS HAD A BAD EXPEIRENCE... it's not us it's YOU! And I will not stop until every single person knows this website is a complete scam!
Shereen A.'s review of Spokeo earned 5 Very Helpful votes
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Dear Shereen,
It is very unfortunate that our terms were unclear to you. The $3.95 is advertised as an average monthly cost of which a total of $14.85 every three months will be deducted. This total must be agreed to before a purchase can be made. Also in the terms it states that if not cancelled, it will continue to bill you as it is a subscription based service and to prevent any service interruption. I would like to point out that we do get complaints from customers as do all business, however, that is a very small percentage of our total customer base. We have showcased many success stories on our website, families have been reunited, mothers have found their daughters and fathers have found their sons. I am truly sorry you feel that our service is stealing money from people. I can assure you that Spokeo is not. If you would like further assistance with your claim, please feel free to contact us directly and we would be happy to resolve this issue.
Sincerely,
Spokeo