They have excellent customer service! Andrea was very helpful when I couldn't decide on one of three bags. She promised it looked brand new and it came like it just walked out of store. I was wary buying on line, especially that it wasn't authentic. The bag was almost 1,000 dollars so that made it even more scary. I brought it to the Louis Vuitton store despite the websites recommendations. They verified the authenticity immediately which brought a smile to my face. I like their 3 day return policy for any reason which brought me to even make the purchase in first place. I'd shop here again in a heartbeat!
Sheri,
Our customer's satisfaction is our top priority specially when it comes to authenticity! I enjoyed assisting you to find your perfect bag and I would love to do it again so just call us at 888-9253424 if you need any future assistance.
I hope you have a beautiful day and hope to hear from you soon!
Regards,
Andrea