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Sherry H.

Contributor Level

Total Points
91

1 Review by Sherry

Lug
  • Lug

3/12/23

I ordered a lug bag from QVC which I did receive (because it's QVC) and decided I wanted a charm for it. Ordered on 2/7/2023 and have not received. They charge your credit card as fast as they can and give you a 30 min window to cancel. I cannot cancel my order or get my money back. Emails to their customer service email address go unanswered. I likely will never use the bag I ordered because I am so displeased with this company. Do not order unless you don't care if you get charged for merchandise you may or may not ever see.

Tip for consumers:
That you may or may not receive the item ordered and if you want a refund if it's been too long you won't get one.

Service
Value
Shipping
Returns

Sherry Has Earned 9 Votes

Sherry H.'s review of Lug earned 9 Very Helpful votes

Sherry Has Received 1 Thank You

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MB W. thanked you for your review of Lug

“Customer service is still non existent in 2024”

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