- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
After contacting eastbay the second day at their corporate office and someone actually listening to me that we did not wear or dirty sneakers Corporate realized that we did not dirty sneakers and they are exchanging sneakers for a different size. I will just be a little Leary on a return if ever needed again.
Bought cheer sneakers for my daughter after Achilles surgery. Well her regular size did not fit on her right foot it hurt she could not wear. She took right off put back in box and I then exchanged for bigger size. After a few weeks called to ask where the exchange was. I was informed the sneakers were filthy on the soles and full of hair. I said well those were not the sneakers I returned my daughter could not wear them one foot to painful to put on. Customer services kept replying well we sent you photos and we will not exchange worn shoes. After arguing back and forth they refused to acknowledge that something happened to them in their warehouse after my return because they were brand new sneakers never worn. I don't know what kind of scam this is but I will never ever never ever recommend buying anything from this place.
Sherry K.'s review of Eastbay earned 2 Very Helpful votes
Sherry hasn’t received any thanks yous.
Sherry doesn’t have any fans yet.
Sherry isn’t following anybody yet.
Empty.
I ordered 15 pieces of clothings and shoes. They are all fit well. Love this site and will shop...
