Shy g.

CLIENTS BEWARE! After 3 appointments and 2 complete eye exams, my eyeglass prescription was still not correct. Having lost faith in this company to provide a correct prescription, I requested my money back. I did receive a partial refund. However, I was informed that the fee of $59 for the eye exam was not refundable. Upon making a call to My Eye Lab's main office, and objecting to my having to pay for an incorrect prescription, I contacted by the store manager in Statesboro Ga and was asked to return to My Eye Lab for yet another consultation with the store manager. After trying on the exact same prescription glasses and (of course) having the exact same results, I again explained that I didn't feel that it was right to have to pay for an incorrect prescription. The manager assured me that she would make an attempt to persuade the company to refund the remaining $59 to me. It has been over 2 weeks and I haven't seen the amount refunded nor have I heard a word from anyone at My Eye Lab regarding their decision. A wasted $60 to someone like me that is on SS and a tight budget (or, really for anyone at all) is nothing to 'shake a stick at'. Shame on you, My Eye Lab! NEVER AGAIN will I step foot in this automated scam they call an eye lab.