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1. Their promotion/hard sell is at best dishonest and at worst unscrupulous!
2. They do not inform you that you will NOT get a refund if you change your mind or need to withdraw FOR ANY REASON.
3. In my opinion, Rosen representatives are unprincipled and ruthless.
4. Between Nov 27,2023 and Jan 11,2024 Rosen withdrew over $1000 CDN from my Visa. In that time period there were two 1 hour lessons, followed by a two week Christmas break. They refused to reimburse me even a portion of the fees they claimed when I had to withdraw.
Tip for consumers:
They use a very hard sell and are unprincipled. There are no refunds once you've committed.
Products used:
Signed up for Level 1
No tracking number! No response to repeated emails. Months to receive order. Crappy low quality for a lot of money! I should have known better!
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