Shirley B.

I was told an Ellen Wille color number and it should match my Jon Renau color. Well it didn't. So I called and was told our consultants only give you a color they think MAY be close. Then to find out if I could send it back for refund. NOPE now without $25 restocking fee and shipping fee. I have ordered for years and now they are getting so greedy and customer service is horrible. This is my last purchase. I have spent several thousand in the past 10 years, but there is so many other companies that will work with you. Never again... Sorry Patti, not what you used to be.