I went to this site because I was looking for a retired Pandora cheerleading charm for my granddaughter. What a rip off. The initial cost was quoted as $14.99 for the charm and a whopping $14.99 for shipping & handling. I should have seen the red flag then. When I got my VISA bill the charge was $34.99 and a $1.50 overseas transaction charge. I contacted the site only to find out that the banking site is in China. Today I received the package. Not the charm I ordered but a worthless piece of junk. I have contacted the site again to find out what I need to do to get my refund. DON'T ORDER FROM THEM.