Had a really poor experience with them.
Submitted my documents only to be told they didn't meet their requirements.
Submitted the exact SAME ones again because they ABSOLUTELY met their requirements. Of course they got accepted then.
Then mentioned a totally different country when asking for proof of my stay. Which by the way I had attached in the form of the confirmation email.
Then finally asked for one more document - which I once again correctly sent only to be told the day before my flight that they could no longer process my application. Without giving a reason why. And gave me a link to another visa website.
Total waste of time leaving me to scramble and cancel my bookings.
AVOID AT ALL COSTS.
Hello Sho,
We are sorry for any mistake we may have made during our service, it was certainly not our intention. If your problem has not been solved yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form:
https://www.onlinevisa.com/contact/
Thank you very much.
Kind regards
-Online Visa team.