Shvasia P.

I scheduled a couch pick up a few weeks ago because I'm expecting new furniture. I could have easily got money for it but decided that I wanted to donate so that I'm helping a family in need. When you schedule a pick up, no where does it indicate that they screen your item first before taking it. Once the driver arrives he tells me that he has to take a picture first of my couch and he will call me back to let me know whether it's yes or no. He calls and said he was told no. So the Salvation Army only wants items that are in mint condition otherwise they won't take it. No family benefits from the donation it's only the company looking to profit off of the transaction. Shame on you Salvation Army! Never will I think about donating a nickel to this company. Not only do you waste people's time but families that are in need miss out based on your greed. A supervisor called me just to say he called which was a complete waste of time.Never again!